Search found 9 matches

by Simmo
Wed Mar 05, 2025 12:08 pm
Forum: Customer/End User Help
Topic: 41201 error
Replies: 4
Views: 6851

Re: 41201 error

Taking a look at the app, the graphs on the second page [swipe left] seem to be up to date, just seems to be the flow diagram on the fron page which is not correctly picking up the values.
by Simmo
Wed Mar 05, 2025 12:01 pm
Forum: Customer/End User Help
Topic: 41201 error
Replies: 4
Views: 6851

Re: 41201 error

Im getting this error this morning for the first time. Is it a glitch with Fox or something at my end?
by Simmo
Fri Feb 21, 2025 10:47 am
Forum: Mobile App Help
Topic: App currently showing System Offline
Replies: 16
Views: 32915

Re: App currently showing System Offline

Currently all working for me now.
by Simmo
Fri Feb 21, 2025 10:43 am
Forum: Customer/End User Help
Topic: Data Logger online but Battery & Inverter offline
Replies: 2
Views: 1712

Re: Data Logger online but Battery & Inverter offline

Was an issue with the Fox servers I believe which has now been rectified

viewtopic.php?t=1740
by Simmo
Thu Feb 20, 2025 11:35 pm
Forum: Mobile App Help
Topic: FoxCloud 2 App Issue
Replies: 8
Views: 13268

Re: FoxCloud 2 App Issue

Fox are aware of the issue and working to resolve. https://monitor.foxesscommunity.com/
by Simmo
Thu Feb 20, 2025 8:34 pm
Forum: Mobile App Help
Topic: App currently showing System Offline
Replies: 16
Views: 32915

Re: App currently showing System Offline

Have just talked to a friend and his system is showing offline as well so guessing an issue at Fox.
by Simmo
Thu Feb 20, 2025 8:26 pm
Forum: Mobile App Help
Topic: App currently showing System Offline
Replies: 16
Views: 32915

App currently showing System Offline

Hi

Just wondering if there is any planned maintenace with the Fox servers?

My app is currently showing that my Inverter is offline. The inverter screen seems to be ok with Power 42w / SoC 19% / Normal / correct date and time.

The wifi dongle is slow flashing red.

I have noticed on this forum ...
by Simmo
Sat Feb 01, 2025 5:35 pm
Forum: Mobile App Help
Topic: New app user needs simple instructions please
Replies: 3
Views: 8902

Re: New app user needs simple instructions please

I'm new to this as well and agree that we need an 'idiots guide' with simple instructions.

Sounds wrong if you battery discharge is not being used by default [mine does unless there is a really big draw, like electirc shower, when it also pulls from the grid].

Having read a few posts, could it be ...
by Simmo
Thu Dec 26, 2024 8:57 am
Forum: Customer/End User Help
Topic: Daily Solar Generations Stats
Replies: 2
Views: 1150

Re: Daily Solar Generations Stats

HI

I'm new to this as well but have found if you go onto the website and them select Site Maintenance->Export a report. Chel Data Type -> All and then click Query.

This should then down load a csv file with daily data in.

Hope this helps.