Search found 2 matches

by MagicDude4Eva
Wed Apr 30, 2025 2:10 pm
Forum: Customer/End User Help
Topic: Updates
Replies: 4
Views: 563

Re: Updates


You can’t as an enduser, the correct route is to contact your installer and ask them to update your firmware but if your installer does not respond or has gone into administration you can email your local Fox service centre with your inverter serial number, explain your installer is not available ...
by MagicDude4Eva
Sat Apr 26, 2025 9:39 am
Forum: Customer/End User Help
Topic: New Installation (Austria) — Looking for Community Feedback 🙏
Replies: 0
Views: 560

New Installation (Austria) — Looking for Community Feedback 🙏

Hi all,

I’ve recently had my FoxESS hybrid system installed, and while I’m excited to get started, I’ve unfortunately had quite a frustrating experience with the installer:
* Installation was postponed 4 times without proactive communication.
* Compliance documents are still missing — I can't ...