Search found 1849 matches

by Dave Foster
Wed May 07, 2025 2:32 pm
Forum: Customer/End User Help
Topic: H1 G2 wired LAN setup
Replies: 1
Views: 69

Re: H1 G2 wired LAN setup

The wired datalogger doesn't need to go through the laborious setup that the wifi version does - as long as you give it an internet enabled connection it will connect to the Fox Cloud and start reporting.

The datalogger is what binds the inverter to the installer, agent and user so when it is ...
by Dave Foster
Wed May 07, 2025 2:27 pm
Forum: EP3 / EP5 / EP11
Topic: Different Size Batteries
Replies: 4
Views: 7131

Re: Different Size Batteries


What if the inverter has 2 battery inputs, like the H3-Pro?
Could I, for example, insert
an Ep11 under the first input and
an Ep5 under the second?


Fox say you should have matching battery stacks on the H3 Pro, although a few people have tested it using different battery models - however the ...
by Dave Foster
Wed May 07, 2025 2:25 pm
Forum: Welcome space / Install gallery
Topic: Mode schduler force charge problem; plus conflict with ev charger?
Replies: 1
Views: 92

Re: Mode schduler force charge problem; plus conflict with ev charger?

It may well be firmware that is causing this, the MaxSoC option was added to scheduler but it needed a certain level of firmware on the system to support it - the fact that it disappears sounds as if the inverter isn't able to handle this part of the schedule.

You haven't mentioned your firmware ...
by Dave Foster
Wed May 07, 2025 12:25 pm
Forum: Customer/End User Help
Topic: Compensation Bias - How To Set
Replies: 8
Views: 490

Re: Compensation Bias - How To Set


I have just been told by my installer that the Compensation Bias option is not available for the H Series yet. Do we have any ideas on how often FOX role out updates from the K series to the H Series so this feature will be possible?


It’s definitely on the KH, H3 and H1 (Gen 2), it’s possible ...
by Dave Foster
Tue May 06, 2025 6:31 pm
Forum: Customer/End User Help
Topic: No Solar generated power under EPS mode
Replies: 3
Views: 684

Re: No Solar generated power under EPS mode

Yes that’s it, it’s a good solution when on-grid, but for an EPS system you would need the solar and batteries on the same system so that it can blend them as part of its power source, I know that Huawei make hybrids, is there any scope to add batteries to your solar inverter ?.
by Dave Foster
Tue May 06, 2025 4:00 pm
Forum: Customer/End User Help
Topic: Meaning of values in EnergyReport
Replies: 1
Views: 105

Re: Meaning of values in EnergyReport

Can you say where are you seeing those headings, are they in the V1 app, on the cloud, in a data report - preferably with an example, Fox use differing terminology depending on how you view the data.
by Dave Foster
Tue May 06, 2025 3:49 pm
Forum: Customer/End User Help
Topic: No Solar generated power under EPS mode
Replies: 3
Views: 684

Re: No Solar generated power under EPS mode

Both the Huawei and Fox inverters are grid tied inverters, when the grid fails the Huawei will shut down as will the Fox inverter, but the Fox will allow operation on it's EPS output which is distinct from the grid input (and as you have said you have to remove any link to grid when 'islanding' in ...
by Dave Foster
Tue May 06, 2025 9:02 am
Forum: Customer/End User Help
Topic: Compensation Bias - How To Set
Replies: 8
Views: 490

Re: Compensation Bias - How To Set

If you look at your first octopus graph of grid usage overnight, you are trying to find an average bias point that would overcome the hourly usage - in that graph if you draw a line across at 0.08kwh (80 watts) you would have the vast majority of the import peaks below that line.

You might want to ...
by Dave Foster
Mon May 05, 2025 4:46 pm
Forum: Customer/End User Help
Topic: system
Replies: 6
Views: 553

Re: system

The voltage showing does confirm you have both strings active, I assume that screenshot must have been taken when it was cloudy - with 4 panels you'd expect to see around 120 volts in full sun, and for the 12 panels around 360 volts, but the installer could have wired some of the panels in parallel ...
by Dave Foster
Mon May 05, 2025 4:29 pm
Forum: Customer/End User Help
Topic: Compensation Bias - How To Set
Replies: 8
Views: 490

Re: Compensation Bias - How To Set

That looks pretty normal in Self use mode, no grid use during the day when the sun is up and the bias automatically shifts towards export, and overnight when the bias shifts the other way there is a small usage.

You would expect your installer to know how to do it, the larger installers that work ...
by Dave Foster
Mon May 05, 2025 2:01 pm
Forum: Customer/End User Help
Topic: Compensation Bias - How To Set
Replies: 8
Views: 490

Re: Compensation Bias - How To Set

It is an installer option and not available via the menus (you must also have the latest firmware), contact your installer and ask them to set it for you, or if you have problems email Fox support with your inverter serial number and ask them to set it for you.
by Dave Foster
Sun May 04, 2025 7:54 pm
Forum: Customer/End User Help
Topic: 44098 Write Error
Replies: 2
Views: 224

Re: 44098 Write Error

Something very wrong there, it sounds like your inverter has either a hardware issue or the firmware is mis-matched, can you post what your Master, Slave, ARM(Manager) versions are ? and i’ll check the latest firmware.

44098 usually happens when the comms is flaky to the datalogger or the manager ...
by Dave Foster
Sun May 04, 2025 10:52 am
Forum: Mobile App Help
Topic: Scheduler time confusion
Replies: 2
Views: 1159

Re: Scheduler time confusion

Might be worth checking the time shown on your inverter screen to make sure it is correct, and double check on the Foxesscloud website that the scheduler is set the way you expect it in case your phone/app is setting it incorrectly. (on the website, Inverter Details screen click the blue box next to ...
by Dave Foster
Sun May 04, 2025 10:00 am
Forum: Customer/End User Help
Topic: system
Replies: 6
Views: 553

Re: system

There is a lot to consider here,

are all of your panels in a single string i.e. 16 * 435 watt panels = 6,960 watts which is firstly higher than your inverters output (5kw) but also higher than the recommended power on a single string (3750 watts) - if they are on a single string your inverter will ...
by Dave Foster
Sun May 04, 2025 9:48 am
Forum: Home Assistant
Topic: Can cloud intergration change inverter state?
Replies: 2
Views: 1560

Re: Can cloud intergration change inverter state?

You would be better connecting the inverter over local modbus (it's not as scary as it appears and there is a lot of advice available), in the case of the cloud you are obviously relying on it's availability to do what you need and whilst i'm no expert on Tony's cloud but it is definitely very ...
by Dave Foster
Sun May 04, 2025 9:42 am
Forum: Customer/End User Help
Topic: Request about .csv
Replies: 2
Views: 378

Re: Request about .csv

The reason for .csv is that it's non proprietary and the effectively the lowest common denominator i.e. all data programs will have a .csv import facility.

I'm not entirely sure I know the reason you don't have import or export stats, I suspect as you have micro-inverters they generate PV but ...
by Dave Foster
Sat May 03, 2025 9:47 am
Forum: Customer/End User Help
Topic: Octopus Go charging
Replies: 2
Views: 805

Re: Octopus Go charging

The MaxSoC on the first schedule between 00:300-05:30 should be set to 100%, at 10% it will not charge at all.

MaxSoC only affects gird charging and when the batteries are at or above this the charge schedule will be ignored - change that to 100% and all will be good.
by Dave Foster
Sat May 03, 2025 9:44 am
Forum: Customer/End User Help
Topic: Battery not charging, even when surplus is exporting
Replies: 2
Views: 285

Re: Battery not charging, even when surplus is exporting

That is normal behaviour, when the battery is full the BMS reduces the allowable charge current to zero, depending on state of charge, temperature, age and cell balance the BMS will then wait before allowing the batteries to start charge again (which reduces unnecessary cycling) - typically it drops ...
by Dave Foster
Wed Apr 30, 2025 9:19 pm
Forum: Customer/End User Help
Topic: PV-Power not showing with Modbus
Replies: 2
Views: 398

Re: PV-Power not showing with Modbus

Wait until the sun is up tomorrow (i.e. you have pv power) and then restart your HA, that sensor is a riemann sum and it freezes occasionally on new installs.
by Dave Foster
Wed Apr 30, 2025 4:07 pm
Forum: Hybrid (Solar + Battery)
Topic: Single-phase dual inverters on a 2-phase system
Replies: 2
Views: 3035

Re: Single-phase dual inverters on a 2-phase system

Sorry for the slow response, there is nothing wrong with the setup as you have described, as long as there is proper separation on each phase the H1 inverters will manage their own phase in isolation from the other phases.

The CT clamp for each inverter must be fitted to the phase the inverter is ...
by Dave Foster
Wed Apr 30, 2025 3:53 pm
Forum: EP3 / EP5 / EP11
Topic: EP11 with heater
Replies: 15
Views: 44197

Re: EP11 with heater

RussJH wrote: Wed Apr 30, 2025 3:24 pm Does anyone know the recommended temperature settings - min and max please ?

Many thanks
Russell
The ideal temperature range is between 20C and 30C, the batteries are capacity rated at 25C
by Dave Foster
Wed Apr 30, 2025 3:52 pm
Forum: Customer/End User Help
Topic: Updates
Replies: 4
Views: 429

Re: Updates


Can Fox service centre remove the agent/installer from the associated datalogger? Then I as an enduser will be able to register as an agent/installer myself and can run the updates. TBH: I am already disappointed with my installer, despite their site-crew doing a decent install, the installer ...
by Dave Foster
Wed Apr 30, 2025 3:46 pm
Forum: Battery Hardware
Topic: ECS4800-H4 - instruction on adding additional CS4800 slaves
Replies: 2
Views: 2251

Re: ECS4800-H4 - instruction on adding additional CS4800 slaves

Yes not far off with that, you must add CS4800 slaves and the pack must be at 50% (+/- 3%) when you add the new batteries.

The lowest battery has a plug fitted to terminate the batteries and it is always advisable to add new batteries to the top of the stack, so yes remove the Master and then add ...
by Dave Foster
Wed Apr 30, 2025 12:23 pm
Forum: Customer/End User Help
Topic: Updates
Replies: 4
Views: 429

Re: Updates

You can’t as an enduser, the correct route is to contact your installer and ask them to update your firmware but if your installer does not respond or has gone into administration you can email your local Fox service centre with your inverter serial number, explain your installer is not available ...
by Dave Foster
Tue Apr 29, 2025 9:43 pm
Forum: Customer/End User Help
Topic: Query from a new user.
Replies: 2
Views: 343

Re: Query from a new user.

That is normal behaviour - the BMS slows the battery charge as it approaches 100% and once it has hit 100% it turns the charge off altogether to avoid damage and over heating. It then decides when to start allowing charge based on battery soc, battery temperature, cell balance, age etc.. but ...