The wired datalogger doesn't need to go through the laborious setup that the wifi version does - as long as you give it an internet enabled connection it will connect to the Fox Cloud and start reporting.
The datalogger is what binds the inverter to the installer, agent and user so when it is ...
Search found 1849 matches
- Wed May 07, 2025 2:32 pm
- Forum: Customer/End User Help
- Topic: H1 G2 wired LAN setup
- Replies: 1
- Views: 69
- Wed May 07, 2025 2:27 pm
- Forum: EP3 / EP5 / EP11
- Topic: Different Size Batteries
- Replies: 4
- Views: 7131
Re: Different Size Batteries
What if the inverter has 2 battery inputs, like the H3-Pro?
Could I, for example, insert
an Ep11 under the first input and
an Ep5 under the second?
Fox say you should have matching battery stacks on the H3 Pro, although a few people have tested it using different battery models - however the ...
- Wed May 07, 2025 2:25 pm
- Forum: Welcome space / Install gallery
- Topic: Mode schduler force charge problem; plus conflict with ev charger?
- Replies: 1
- Views: 92
Re: Mode schduler force charge problem; plus conflict with ev charger?
It may well be firmware that is causing this, the MaxSoC option was added to scheduler but it needed a certain level of firmware on the system to support it - the fact that it disappears sounds as if the inverter isn't able to handle this part of the schedule.
You haven't mentioned your firmware ...
You haven't mentioned your firmware ...
- Wed May 07, 2025 12:25 pm
- Forum: Customer/End User Help
- Topic: Compensation Bias - How To Set
- Replies: 8
- Views: 490
Re: Compensation Bias - How To Set
I have just been told by my installer that the Compensation Bias option is not available for the H Series yet. Do we have any ideas on how often FOX role out updates from the K series to the H Series so this feature will be possible?
It’s definitely on the KH, H3 and H1 (Gen 2), it’s possible ...
- Tue May 06, 2025 6:31 pm
- Forum: Customer/End User Help
- Topic: No Solar generated power under EPS mode
- Replies: 3
- Views: 684
Re: No Solar generated power under EPS mode
Yes that’s it, it’s a good solution when on-grid, but for an EPS system you would need the solar and batteries on the same system so that it can blend them as part of its power source, I know that Huawei make hybrids, is there any scope to add batteries to your solar inverter ?.
- Tue May 06, 2025 4:00 pm
- Forum: Customer/End User Help
- Topic: Meaning of values in EnergyReport
- Replies: 1
- Views: 105
Re: Meaning of values in EnergyReport
Can you say where are you seeing those headings, are they in the V1 app, on the cloud, in a data report - preferably with an example, Fox use differing terminology depending on how you view the data.
- Tue May 06, 2025 3:49 pm
- Forum: Customer/End User Help
- Topic: No Solar generated power under EPS mode
- Replies: 3
- Views: 684
Re: No Solar generated power under EPS mode
Both the Huawei and Fox inverters are grid tied inverters, when the grid fails the Huawei will shut down as will the Fox inverter, but the Fox will allow operation on it's EPS output which is distinct from the grid input (and as you have said you have to remove any link to grid when 'islanding' in ...
- Tue May 06, 2025 9:02 am
- Forum: Customer/End User Help
- Topic: Compensation Bias - How To Set
- Replies: 8
- Views: 490
Re: Compensation Bias - How To Set
If you look at your first octopus graph of grid usage overnight, you are trying to find an average bias point that would overcome the hourly usage - in that graph if you draw a line across at 0.08kwh (80 watts) you would have the vast majority of the import peaks below that line.
You might want to ...
You might want to ...
- Mon May 05, 2025 4:46 pm
- Forum: Customer/End User Help
- Topic: system
- Replies: 6
- Views: 553
Re: system
The voltage showing does confirm you have both strings active, I assume that screenshot must have been taken when it was cloudy - with 4 panels you'd expect to see around 120 volts in full sun, and for the 12 panels around 360 volts, but the installer could have wired some of the panels in parallel ...
- Mon May 05, 2025 4:29 pm
- Forum: Customer/End User Help
- Topic: Compensation Bias - How To Set
- Replies: 8
- Views: 490
Re: Compensation Bias - How To Set
That looks pretty normal in Self use mode, no grid use during the day when the sun is up and the bias automatically shifts towards export, and overnight when the bias shifts the other way there is a small usage.
You would expect your installer to know how to do it, the larger installers that work ...
You would expect your installer to know how to do it, the larger installers that work ...
- Mon May 05, 2025 2:01 pm
- Forum: Customer/End User Help
- Topic: Compensation Bias - How To Set
- Replies: 8
- Views: 490
Re: Compensation Bias - How To Set
It is an installer option and not available via the menus (you must also have the latest firmware), contact your installer and ask them to set it for you, or if you have problems email Fox support with your inverter serial number and ask them to set it for you.
- Sun May 04, 2025 7:54 pm
- Forum: Customer/End User Help
- Topic: 44098 Write Error
- Replies: 2
- Views: 224
Re: 44098 Write Error
Something very wrong there, it sounds like your inverter has either a hardware issue or the firmware is mis-matched, can you post what your Master, Slave, ARM(Manager) versions are ? and i’ll check the latest firmware.
44098 usually happens when the comms is flaky to the datalogger or the manager ...
44098 usually happens when the comms is flaky to the datalogger or the manager ...
- Sun May 04, 2025 10:52 am
- Forum: Mobile App Help
- Topic: Scheduler time confusion
- Replies: 2
- Views: 1159
Re: Scheduler time confusion
Might be worth checking the time shown on your inverter screen to make sure it is correct, and double check on the Foxesscloud website that the scheduler is set the way you expect it in case your phone/app is setting it incorrectly. (on the website, Inverter Details screen click the blue box next to ...
- Sun May 04, 2025 10:00 am
- Forum: Customer/End User Help
- Topic: system
- Replies: 6
- Views: 553
Re: system
There is a lot to consider here,
are all of your panels in a single string i.e. 16 * 435 watt panels = 6,960 watts which is firstly higher than your inverters output (5kw) but also higher than the recommended power on a single string (3750 watts) - if they are on a single string your inverter will ...
are all of your panels in a single string i.e. 16 * 435 watt panels = 6,960 watts which is firstly higher than your inverters output (5kw) but also higher than the recommended power on a single string (3750 watts) - if they are on a single string your inverter will ...
- Sun May 04, 2025 9:48 am
- Forum: Home Assistant
- Topic: Can cloud intergration change inverter state?
- Replies: 2
- Views: 1560
Re: Can cloud intergration change inverter state?
You would be better connecting the inverter over local modbus (it's not as scary as it appears and there is a lot of advice available), in the case of the cloud you are obviously relying on it's availability to do what you need and whilst i'm no expert on Tony's cloud but it is definitely very ...
- Sun May 04, 2025 9:42 am
- Forum: Customer/End User Help
- Topic: Request about .csv
- Replies: 2
- Views: 378
Re: Request about .csv
The reason for .csv is that it's non proprietary and the effectively the lowest common denominator i.e. all data programs will have a .csv import facility.
I'm not entirely sure I know the reason you don't have import or export stats, I suspect as you have micro-inverters they generate PV but ...
I'm not entirely sure I know the reason you don't have import or export stats, I suspect as you have micro-inverters they generate PV but ...
- Sat May 03, 2025 9:47 am
- Forum: Customer/End User Help
- Topic: Octopus Go charging
- Replies: 2
- Views: 805
Re: Octopus Go charging
The MaxSoC on the first schedule between 00:300-05:30 should be set to 100%, at 10% it will not charge at all.
MaxSoC only affects gird charging and when the batteries are at or above this the charge schedule will be ignored - change that to 100% and all will be good.
MaxSoC only affects gird charging and when the batteries are at or above this the charge schedule will be ignored - change that to 100% and all will be good.
- Sat May 03, 2025 9:44 am
- Forum: Customer/End User Help
- Topic: Battery not charging, even when surplus is exporting
- Replies: 2
- Views: 285
Re: Battery not charging, even when surplus is exporting
That is normal behaviour, when the battery is full the BMS reduces the allowable charge current to zero, depending on state of charge, temperature, age and cell balance the BMS will then wait before allowing the batteries to start charge again (which reduces unnecessary cycling) - typically it drops ...
- Wed Apr 30, 2025 9:19 pm
- Forum: Customer/End User Help
- Topic: PV-Power not showing with Modbus
- Replies: 2
- Views: 398
Re: PV-Power not showing with Modbus
Wait until the sun is up tomorrow (i.e. you have pv power) and then restart your HA, that sensor is a riemann sum and it freezes occasionally on new installs.
- Wed Apr 30, 2025 4:07 pm
- Forum: Hybrid (Solar + Battery)
- Topic: Single-phase dual inverters on a 2-phase system
- Replies: 2
- Views: 3035
Re: Single-phase dual inverters on a 2-phase system
Sorry for the slow response, there is nothing wrong with the setup as you have described, as long as there is proper separation on each phase the H1 inverters will manage their own phase in isolation from the other phases.
The CT clamp for each inverter must be fitted to the phase the inverter is ...
The CT clamp for each inverter must be fitted to the phase the inverter is ...
- Wed Apr 30, 2025 3:53 pm
- Forum: EP3 / EP5 / EP11
- Topic: EP11 with heater
- Replies: 15
- Views: 44197
Re: EP11 with heater
The ideal temperature range is between 20C and 30C, the batteries are capacity rated at 25CRussJH wrote: Wed Apr 30, 2025 3:24 pm Does anyone know the recommended temperature settings - min and max please ?
Many thanks
Russell
- Wed Apr 30, 2025 3:52 pm
- Forum: Customer/End User Help
- Topic: Updates
- Replies: 4
- Views: 429
Re: Updates
Can Fox service centre remove the agent/installer from the associated datalogger? Then I as an enduser will be able to register as an agent/installer myself and can run the updates. TBH: I am already disappointed with my installer, despite their site-crew doing a decent install, the installer ...
- Wed Apr 30, 2025 3:46 pm
- Forum: Battery Hardware
- Topic: ECS4800-H4 - instruction on adding additional CS4800 slaves
- Replies: 2
- Views: 2251
Re: ECS4800-H4 - instruction on adding additional CS4800 slaves
Yes not far off with that, you must add CS4800 slaves and the pack must be at 50% (+/- 3%) when you add the new batteries.
The lowest battery has a plug fitted to terminate the batteries and it is always advisable to add new batteries to the top of the stack, so yes remove the Master and then add ...
The lowest battery has a plug fitted to terminate the batteries and it is always advisable to add new batteries to the top of the stack, so yes remove the Master and then add ...
- Wed Apr 30, 2025 12:23 pm
- Forum: Customer/End User Help
- Topic: Updates
- Replies: 4
- Views: 429
Re: Updates
You can’t as an enduser, the correct route is to contact your installer and ask them to update your firmware but if your installer does not respond or has gone into administration you can email your local Fox service centre with your inverter serial number, explain your installer is not available ...
- Tue Apr 29, 2025 9:43 pm
- Forum: Customer/End User Help
- Topic: Query from a new user.
- Replies: 2
- Views: 343
Re: Query from a new user.
That is normal behaviour - the BMS slows the battery charge as it approaches 100% and once it has hit 100% it turns the charge off altogether to avoid damage and over heating. It then decides when to start allowing charge based on battery soc, battery temperature, cell balance, age etc.. but ...