FoxESS Community - Owners & Installers Forum

Hi

Just wondering if there is any planned maintenace with the Fox servers?

My app is currently showing that my Inverter is offline. The inverter screen seems to be ok with Power 42w / SoC 19% / Normal / correct date and time.

The wifi dongle is slow flashing red.

I have noticed on this forum that this is sometimes caused if the Fox servers are down for maintenance - is anyone else experiencing problems?

Have just talked to a friend and his system is showing offline as well so guessing an issue at Fox.

Yes i’m seeing the same - the Fox servers that handle data receipts must be being worked on.

Yes. I'm the same. It went to this status about 19:30 UK time.

The same has happened to me. Inverter and battery are fine but app is showing offline and all values in the app are zero.

Same here.

Fox are aware of the issue and working to resolve. https://monitor.foxesscommunity.com/

Was about to post but seems to be a not confined to myself.

Great community, but any chance we can get rid of all these awful adverts everywhere!! Makes things so much worse trying to navigate around all these unwanted ads!

Ditto, just found the forum and was going to post the same. Glad to see that it's not just us newbies!

Not the easiest app or sytem to navigate when you are a complete beginner with the whole solar/battery thing as a whole!

Hi all is anyone seeing anything in the app yet?

kho9316829 wrote: ↑Fri Feb 21, 2025 8:52 am Hi all is anyone seeing anything in the app yet?

Yes all working for me, the Fox servers appear to have come back on-line around 1.19am (GMT)

Dave Foster wrote: ↑Fri Feb 21, 2025 8:55 am

kho9316829 wrote: ↑Fri Feb 21, 2025 8:52 am Hi all is anyone seeing anything in the app yet?

Yes all working for me, the Fox servers appear to have come back on-line around 1.19am (GMT)

So not working over here . Anyone else having this problem

Currently all working for me now.

All working now thanks

This issue seems to be affecting users differently. Nice to see some reporting everything restored but others (me included) still with an issue but right now the cloud services monitor still reports a fault. So I can be patient

EDIT: No sooner had I declared my patience than it was rewarded

Is the system back online yet, My installers are due to reconnect us on Wednesday.

Regards Dave

davec wrote: ↑Sun Feb 23, 2025 10:59 am Is the system back online yet, My installers are due to reconnect us on Wednesday.

Regards Dave

Yes it was only a temporary outage (~8 hours)