Page 1 of 1
New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 10:05 am
by Turak64
Hi all
I've noticed that today the sensors in HA are all showing as "Unknown". I tried creating a new API key for Fox Cloud and Energy Manager, but it's still not working. Does anyone know if the API is down at the moment? I've raised a support ticket but this was all working yesterday.
Thanks!
Re: New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 11:24 am
by Will
Foxess don't provide support for the HA integration, please create an issue on the github project being sure to include any HA logs that may help they developer investigate.
Re: New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 11:25 am
by Turak64
Hi Will
This is a question about the API, not HA. I just want to check the status of the API and ensure it's still working cause I can't get connected to it.
Simon
Re: New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 11:45 am
by Will
Since posting, others have now reported issues with the Fox Cloud when accessing it via api key.
I would give it a few hours and try again.
Re: New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 12:23 pm
by Turak64
It seems that the API is back up now
Re: New API key not working, all sensors showing Unknown
Posted: Mon Aug 04, 2025 12:35 pm
by Will
Brill, thanks for confirming
Re: New API key not working, all sensors showing Unknown
Posted: Wed Aug 06, 2025 9:23 am
by Turak64
Looks like a hotfix has come out for the integration, this has solve the issue -
https://github.com/macxq/foxess-ha/releases