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App timing out and offline

Posted: Sat Nov 01, 2025 9:44 am
by SXGuy
Hi guys. Wonder if you can help.

Both my phone and my wife's phone using the app today we get an error message saying time out.

Everything appears to be showing as offline also.

I've tried logging out and back in again.

Is there anything else I should try to fix this?

Thank you.

Re: App timing out and offline

Posted: Sat Nov 01, 2025 3:55 pm
by Dave Foster
Looking at other reports of app problems it appears the Fox cloud (and OpenAPI) had an issue this morning, sadly it does happen from time to time when Fox update data or there is a background end problem - it appears to have come back a few hours ago.

Re: App timing out and offline

Posted: Sat Nov 01, 2025 4:40 pm
by SXGuy
Thank you it appears to be working now all be it we've lost the data regarding total revenue earned but I can live with that.