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Figures on app seem completely wrong

Posted: Sun Apr 19, 2026 5:20 pm
by BrianFox
The app is showing very low and clearly wrong solar generation, but the battery SOC shows far more

Solar seems to be capped at 136W, but the battery (10kwhr) has fully charged and is now correctly discharging under a forced discharge.

So the system seems to be working and generating normal output (5-25kwhr is what I've seen in recent weeks) but the app isn't reporting it properly.

Any ideas? We're away from home so can't do any resets etc.

Screenshot_20260419_181515_FoxCloud20.jpg

Re: Figures on app seem completely wrong

Posted: Sun Apr 19, 2026 7:41 pm
by Dave Foster
I’ve seen a few similar reports from systems across Europe as if Fox servers have had an update or clock issue that is affecting the aggregated statistics - for now i’d suggest waiting until tomorrow and see how the data looks after midnight when the stats will be reset.

Re: Figures on app seem completely wrong

Posted: Mon Apr 20, 2026 1:49 pm
by BrianFox
Dave Foster wrote: Sun Apr 19, 2026 7:41 pm I’ve seen a few similar reports from systems across Europe as if Fox servers have had an update or clock issue that is affecting the aggregated statistics - for now i’d suggest waiting until tomorrow and see how the data looks after midnight when the stats will be reset.
Still exactly the same today - battery still charging so system seems to be working, but figures on the app are still constant, and wrong