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Forced discharge behaviour and setup

Posted: Tue Jul 28, 2026 7:11 am
by BrianFox
Hi,

I'm sure I read on the Facebook page that the app should now allow setup where once the endpoint is reached the system reverts to self use rather than maintaining battery charge through import.

This doesn't seem to be there in my app, screenshot attached, which rather than having another mode, has "then switched to" and the time slot?

App is 2.2.19, inverter details attached
Screenshot_20260728_070120_FoxCloud20.jpg
Screenshot_20260728_071039_FoxCloud20.jpg

Re: Forced discharge behaviour and setup

Posted: Tue Jul 28, 2026 7:52 am
by nrb501
It's possible your inverter firmware doesn't support this, current versions for the H1G2-WL are master 1.57, manager 1.43
Probably best to contact your installer or Fox support to upgrade your firmware.,

Re: Forced discharge behaviour and setup

Posted: Tue Jul 28, 2026 8:07 am
by BrianFox
Ok, thanks - so firmware update can't be done by user?

How do I contact Fox (uk based)?

Re: Forced discharge behaviour and setup

Posted: Tue Jul 28, 2026 9:10 am
by nrb501
The inverter firmware was supposed to be user-updatable (found on the "About Device" page) but this ability seems to have disappeared from the app for now.

UK support email: service.uk@fox-ess.com

Re: Forced discharge behaviour and setup

Posted: Tue Jul 28, 2026 10:16 am
by BrianFox
Great, that seems to have worked, thank you!