FoxESS Community - Owners & Installers Forum

I have been using the app fine until today my username and password are saved on my phone so login is normally straight forward however, when I try to log in now it says "Invalid username or password"
If I go forgot password - verify via email - nothing happens - no email is received (not in junk either)
If I try to verify via device - searches for device - device comes up - but states offline please reconnect.
can any one help?

Has it fixed itself after a few hours have passed, if not can you try tomorrow?
It is working for me, but it can go down for users at random.

Many thanks for your help, you are correct it is working today

Good, at least you know it can be a bit off and on at times.

I have had the same problem as Michelle but have still not been able to connect after several days.

Packet wrote: ↑Thu Oct 29, 2026 1:05 pm I have had the same problem as Michelle but have still not been able to connect after several days.

It should be working by now, are you logging in with a username or email address?
Can you login, but not see anything?

I'm using a username to log in but just get invalid username and password. My password appears to have been overwritten by gobbledee-gook. No verification code received if i try and do a password reset.

You may have to reach out to support via email, see if they can reset your password, I don't think anyone has had their password reset when you click 'forgot password'