Search found 7 matches

by ty74
Thu Apr 10, 2025 6:57 pm
Forum: Customer/End User Help
Topic: Usage confusion
Replies: 6
Views: 3826

Re: Usage confusion

I got home to switch the ct clamp round and the installer came to have a look as they are having their work inspected in a few weeks. I told him I think the ct clamp is facing the wrong way and he agreed and turned it round. I’ll see how it goes now
by ty74
Thu Apr 10, 2025 9:14 am
Forum: Customer/End User Help
Topic: Usage confusion
Replies: 6
Views: 3826

Re: Usage confusion

Thanks for the reply. I’ll try that when I get home from work
by ty74
Thu Apr 10, 2025 9:11 am
Forum: Customer/End User Help
Topic: Usage confusion
Replies: 6
Views: 3826

Re: Usage confusion

Hi I have attached a photo of my CT clamp, are you able to confirm if this is installed correctly or do I need to turn it to point the other direction?
by ty74
Wed Apr 09, 2025 6:49 pm
Forum: Customer/End User Help
Topic: Usage confusion
Replies: 6
Views: 3826

Re: Usage confusion

Thank you for your reply. My battery is discharging at least twice and sometimes 3 times a day for some reason often while no one’s home and very little is running in the house
by ty74
Wed Apr 09, 2025 6:42 pm
Forum: Customer/End User Help
Topic: Usage confusion
Replies: 6
Views: 3826

Usage confusion

Hello, sorry if I’m being silly here but I’m completely new to this.
I have had my solar panels and battery set up for a few weeks now. I’m just a bit confused as to why when I turn something on in my house the app shows power leaving my house and going to the grid. It says I’m using a minus figure ...
by ty74
Mon Mar 31, 2025 1:04 pm
Forum: Customer/End User Help
Topic: Battery discharge
Replies: 3
Views: 1544

Re: Battery discharge

Hi Will thanks for your reply. I’ve only had the system up and running for two weeks and I have never done a force charge. As this was only set up a few weeks ago I presumed it would all be working as it should. Do you think this is something I should do then?
Like I say I’m very new to this.
by ty74
Fri Mar 28, 2025 10:10 am
Forum: Customer/End User Help
Topic: Battery discharge
Replies: 3
Views: 1544

Battery discharge

Hello sorry if this is a silly question but I’m a complete novice to all this!
I am wondering why my battery is discharging from 100% down to 20% every day and at the same time it looks like I’m importing from the grid when I have nothing using much power on in my house.
Yesterday it seemed to ...