Fox H1-5.0-E-G2-WL Inverter - Turn off WiFi and agent account

[silkit]

My original G2 inverter was RMA’d within 17mths and has just been replaced with the WL version.
Doesn’t seem like there is too much info out there at the moment on these ones.

A couple of questions

1) The inverter is connected to my network via the built in LAN port. I don’t need yet another SSID being broadcast in my home. Is there anyway of turning off the inbuilt WiFi?

2) on my previous inverter, I had the LAN datalogger connected but would switch this out to a spare WiFi datalogger which I registered to an agent account to do my own software updates and system tweaks rather than rely on my installer who had his account registered on the LAN datalogger. Since my inverter was replaced, my old WiFi logger has disappeared. Is there a similar setup I can use on the WL version with the inbuilt WiFi or do I need to purchase another WiFi datalogger again and add an agent account to that again?

Thanks

[DavidHigton]

I have the same problem with an unwanted wifi signal being broadcast. And on a non-standard channel too, that interferes with two of my APs.

[chicaneau]

seeing the same with a KH10 wifi data logger.
also moves to whatever channel I set my primary wifi too as well. annoying.
logged a ticket again this week but yet to hear anything.

[DavidHigton]

Does anyone who logs a ticket get a response?

[CDubbs]

I opened a ticket on the 11th April, got no response to an issue that was caused by Fox themselves, spoke to Fox the next day, still no response, then my installer reinstalled corrupted fw on 13th, I then updated the ticket, and asked them to close it, today still open.
Friend has a similar issue.
Support appears to have looked up its own rear end and collapsed.
The kits decent, but the support is stone age.
Impossible to recommend Fox to anyone at present.

[chicaneau]

Changed my wifi channel again and it moves to exactly the same one, causing interference! why?
worst design Fox.. how many customers are leaving theirs with default password?
Creating vulnerabilities for customers..