Hi
I'm having issues generating an api key, the "Generate API Key" button in v1 site is disabled, are there any workarounds that I can use to generate a v1 key ? I've tried to use the developers portal's generated key, but it doesn't seem to work.
Would appreciate some guidance here.. thanks a lot in advance.
P.S. - I'm logging in v1 website using the username
I’m seeing the same thing, and the ‘new’ developers portal is not providing a valid api key - not sure what’s going on, sadly no obvious work around so will need Fox to resolve this one.
Thanks.. until then we'll wait. I've raised a ticket with them, let's hope they can expedite a fix.
Yup same issue here its greyed out for me on v1 - also wasnt able to login to the developer portal too with the credential i made for it a day or 2 ago. reached out to support and have a convo going on whatsapp with them - will report back with updates
Last edited by Svarsani on Sat Aug 08, 2026 5:24 am, edited 1 time in total.
I've started a conversation with them via support email and they seem to have done some changes to V1 website, API Management page now points to Open Platform.
The API key generated on the new platform, still doesn't work, I bet it doesn't work with "legacy" authentication , or if there's any kind of error we're doing.
I'll provide updates as soon as I have them.
The API key generated on the new platform, still doesn't work, I bet it doesn't work with "legacy" authentication , or if there's any kind of error we're doing.
I'll provide updates as soon as I have them.
They actually changed something for sure, the key generated via OpenPlatform is now working.
Please try again on your side.
Please try again on your side.
It is indeed now working!, I created an apikey in the new platform, loaded into my test system and it's running perfectly 
I am new to Fox and the API.
I have registered with OpenPlatform and can create a client app which makes you use OAuth. Is it possible to get an API key from OpenPlatform? If so, how?
TIA
I have registered with OpenPlatform and can create a client app which makes you use OAuth. Is it possible to get an API key from OpenPlatform? If so, how?
TIA
You can find the link in the Foxcloud (v1) website under profile, api management - i’ve copied and pasted it here https://developer-eu.foxesscloud.com/deviceCompact