Good evening,
Could someone possibly help and advise how I delete the above schedules in my battery (I assume they are the ones from previous Octopus smart tariff I no longer have as I have moved onto octopus go) as it is just force discharging my full storage battery to grid at the SEG rate when I want to use it for our home use? Each time I try to save after toggling the schedule off or swiping to delete it creates an error when I save and try to leave the page! It seems that octopus and fox are a waste of space when a customer needs their assistance. Different story when they want our money to begin with!
Any help would be appreciated.
Thanks
I’ve just switched to self use to stop discharging but now I won’t get the cheap night charging if my battery unless I switch it back manually which will be a regular pain to do every day. At moment I wished I hadn’t bothered trying to do the right thing and go green. This technology is so complicated and very little assistance offered by Fox. They don’t even have a Complaints procedure which I’m sure they should have being based in UK?
12 Panels & EP5 Battery
What are you using to program the schedules in?
With FoxCloud2.0 App it's simple enough, swipe right-to-left to get the delete icon appear.
With FoxCloud2.0 App it's simple enough, swipe right-to-left to get the delete icon appear.
I’ve tried deleting them by swiping but it won’t save and allow me to leave page. If I say no to save to leave page it obviously doesn’t save! So fed up with Fox ess equipment and their customer service.
12 Panels & EP5 Battery
It brings up an error and says it can’t save.
12 Panels & EP5 Battery