FoxCloud 2.0 Forest carbon disappeared

MarkW · Fri Sep 19, 2025 9:01 am

For awareness, I have raised a ticket with Fox ESS Support (ref. 74720) reporting this issue, and linking to this discussion thread

WyndStryke · Wed Sep 24, 2025 4:11 pm

I had an app update a couple of days ago (Android) and it has been working since then. Only a few days away from 600 now.

Tribillowl · Wed Sep 24, 2025 5:21 pm

Mines been back on for the last few days as well. Fingers crossed

MarkW · Wed Sep 24, 2025 9:00 pm

Same here. Been back this week. I'm on 561g collected so far.
Let's hope it stays that way

MarkW · Thu Sep 25, 2025 5:43 pm

So I got a response from the support ticket I raised. Here's what they said:

The “Forest” feature in our software is currently undergoing an upgrade and enhancement. It will be launched soon with new functionalities. Please stay tuned — we appreciate your patience and look forward to bringing you the improved experience.

Well, let's see how 'improved' that experience will be. I guess we'll find out soon enough, though why the current iteration had to go through some availability issues first is anyone's guess.

WyndStryke · Tue Sep 30, 2025 5:29 pm

Dave Foster wrote: ↑Thu Sep 11, 2025 8:44 am i’m not sure what thresholds it uses are (not even sure what timezone it uses as it seems a bit strange in it’s allocation) ...

I think it credits 1/10th of 'Yield-today', truncated. i.e., not just generation, but DC to AC conversion from the battery too. Mine generally seems to turn up in the morning.

Partly based on the fact that the only other system statistic it gives on the page is 'total yield'.

First tree purchased. It'll take a long time to build up my own spinney, never mind a forest...